1. Information we collect

Fieldwork Method may collect personal information when you:

• make a booking

• complete an intake form

• send an enquiry

• contact Fieldwork Method by email, phone, website form or booking system

• attend a treatment session

This may include:

• your name

• email address

• phone number

• appointment details

• information you provide about your health, symptoms, treatment needs or relevant personal circumstances

• information provided through enquiry forms or intake forms

2. How your information is used

Your personal information is used to:

• respond to your enquiry

• manage bookings and appointments

• prepare for your treatment session

• provide one-on-one bodywork services

• keep basic client records

• communicate with you about your appointment

• manage administration, safety and service delivery

Fieldwork Method does not sell your personal information.

3. Health and treatment information

Because Fieldwork Method provides bodywork services, you may choose to provide information about your body, symptoms, health history, stress load, injury history or treatment goals.

This information is used only to understand your needs, prepare for your session and support safe, appropriate treatment planning.

4. Bookings through Setmore

Bookings are managed through Setmore, a third-party booking platform.

When you make a booking through Setmore, the information you provide may be collected and processed by Setmore in accordance with its own privacy practices. Setmore states that it may use personal information to provide booking-related services, including connecting customers with appointment providers and managing online bookings.

You can review Setmore’s privacy policy on its website.

5. Website forms and enquiries

If you complete a contact or enquiry form on this website, the information you provide will be used to respond to your message.

Please avoid sending urgent medical information through the website contact form. Fieldwork Method is not an emergency or crisis service.

6. Website analytics and cookies

This website may use cookies or basic analytics tools to understand how visitors use the website and to improve the website experience.

Cookies are small files stored on your device. You can disable cookies through your browser settings, although some website features may not work as intended.

7. Storage and protection of personal information

Fieldwork Method takes reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure.

Information may be stored through secure digital systems, booking software, email, client records or website tools used to operate the business.

Australian privacy guidance also refers to taking reasonable steps to protect personal information and to destroy or de-identify information in certain circumstances.

8. Disclosure of personal information

Fieldwork Method may disclose personal information where:

• it is required to provide or manage your booking

• it is required by law

• there is a serious risk to health or safety

• you have given consent

• a third-party service provider is needed to operate the website, booking system or business administration

Third-party providers may include booking software, website hosting, email services, form tools or analytics services.

9. Accessing or correcting your information

You may request access to the personal information Fieldwork Method holds about you.

You may also ask for your information to be corrected if it is inaccurate, incomplete or out of date.

To request access or correction, contact:

Email: [insert email address]

10. Complaints or privacy concerns

If you have a concern about how your personal information has been handled, please contact Fieldwork Method first so the issue can be reviewed and responded to.

If you are not satisfied with the response, you may contact the Office of the Australian Information Commissioner. Australian privacy guidance notes that privacy policies should explain how individuals can make a complaint about privacy handling.

11. External links

This website may include links to external websites, including Setmore or other third-party services.

Fieldwork Method is not responsible for the privacy practices or content of external websites. Please review the privacy policies of those websites separately.

12. Updates to this policy

This Privacy Policy may be updated from time to time. The latest version will be published on this website.